I didn't get a license email, what do I do?

If you purchase one of our products you will receive an email from us within 5 minutes confirming your order along with your license number for the product.

The email will be sent from "mailer@fastspring.com" this is our payment provider.

If you can't find the email it it's usually because of one of the following reasons:

  • The email from us ended up in your Spam Folder.
  • You entered an old or incorrect email address when purchasing.

The first step is to check your spam folder for anything from Realmac Software of mailer@fastspring.com. 

If you still can't find your order email you can contact us directly using the button below and we'll manually look it up. 
Please include your name, email address, and what product you purchased, this will help speed up the search!
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